Pros
- Great benefits, you get health/401k on your first day. - Clock-in, clock-out, do what you're told and you'll be fine. - Management from the main headquarters in Hartford seems to have noticed the morale issue/ethical violations, and after their inspections, opportunities for promotion/morale is beginning to improve. Talking to a local manager about morale problems/ethical violations is useless, so first try to talk to local HR. And if they are un responsive, call the anonymous ethics violation hotline.
Cons
- Terrible ethical violations in the CCS department management, and punishment for employees who speak out. - Rampant favoritism. Every company rewards people who network, but veteran employees are passed over for benefits and opportunities in favor of employees who chat with managers. An employee who had been with the company for less than two months, and had been out of training for two weeks, got employee of the month despite other employees having similar scores. - Employees are told to mention problems or concerns, and employees who do so are told to get over it or get a new job. - Nobody in local management seems to care about the lack of morale. An example of employee appreciation: employees were required to attend a pep rally on-site through their unpaid lunch break, and employees who expressed concern about not getting a lunch break were chastised. This was reported to the anonymous ethics hotline, and local management was upset that this had been reported. It's *finally* beginning to improve, but don't talk to local management--and I daresay, not even local hr--about issues. Call the anonymous hotline. - Honestly, if you work in Houston, you should find a job in a better part of town. Despite being outside of the Central loop, traffic is horrible in either direction, and the locale is depressing/seems unsafe at night. Thefts from cars in the employee parking lot.