Bad Experience - Client Service Associate UBS Employee Review

1.0
19 Sept 2025
Recommend
CEO approval
Business outlook

Pros

They were understanding of the difficulty of the finance tests as I did not come from a finance background.

Cons

Management changes were consistent and caused a lot of mistrust in the management team itself. I will say that I know there are good teams around, but I unfortunately did not have a good experience and here is why. I was told not to report the bad behavior I witnessed by various advisors as I was more likely to be fired than they would be. My cell phone number was given out to clients without my verbal permission and it also violated the employee handbook. I repeatedly witnessed rules being broken by advisors and team members but was scared of retribution to go through with the whistleblowing policy. Client's personal information was shared with me various times via text by an advisor. I was consistently asked to do personal tasks for advisors not within my job description. I was also asked to not conduct an exit interview by a team member. Once I finally got to my exit interview, a manager told me they already knew what went down and no further explanation was needed as I wasn't the first person to leave the team.

Explore other reviews about UBS

5.0
5 Feb 2026
Recommend
CEO approval
Business outlook

Pros

work life balance was a priority on the team i was on.

Cons

there should be more emphasis on retaining talent

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I really enjoyed the office, the culture was great. Professional but relaxed. Opportunities are available if you want to advance.

Cons

It really depended on which team you were put on, I enjoyed working with my FAs. Base pay was not particularly high and it was up to the FAs to add any compensation. Some do and some don't.

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