Expected to push products - Financial Foundations Specialist USAA Employee Review

2.0
20 Dec 2012
Recommend
CEO approval
Business outlook

Pros

nice fascility, good health insurance day one. you can apply for other depts: mortgage, banking, insurance.

Cons

non stop calls, cannot get out of one call before another one comes in. no breaks.. no time to followup with members. Usaa members who call often feel unhappy with our pressure to push them into another product. Let employees just do insurance work.. too many expectations for the pay... not many opportunities to advance.

Explore other reviews about USAA

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good pay. People who care and want to see everyone succeed. Great benefits

Cons

Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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