Great but not so good - Community Support Specialist Uber Employee Review

3.0
3 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Scheduling is not all over the place for certain positions. Management team are not hawks and are really cool Assistance to get help when needed is cool

Cons

Benefits offered through Zero Chaos sucks while Uber benefits are great No vacation time as CSS positions are contracted. Company chose to use another to hire CSS.

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5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

High comp but high stress

Cons

Depends on the team you are in

5.0
6 Jan 2016
Recommend
CEO approval
Business outlook

Pros

I love being able to work around truly passionate people who are ready to change the world. The culture is great, free snacks and food is big plus. I had the opportunity to take ownership of projects within my first month

Cons

The hours are much longer than any other job I've worked in, but this is expected to change as we continue hiring more help

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Uber Response
10y
Great review, thank you!
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