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Uber

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Uber

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Uber Reviews

3.9

72% would recommend to a friend

(12870 total reviews)

CEO Dara Khosrowshahi

Dara Khosrowshahi

76% approve of CEO

Ratings by category

4.0

Diversity and Inclusion

3.7

Work/Life Balance

3.6

Culture and Values

3.5

Compensation and Benefits

3.4

Career Opportunities

3.3

Senior Management

Ratings distribution

5 stars

41%

4 stars

29%

3 stars

19%

2 stars

6%

1 star

6%

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Found 12,870 of over 28K reviews

Updated 30 Nov 2023

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "The people are great and the use of data within the company to inform decisions is incredible.(in 918 reviews)
  • "The benefits are great and you have an hybrid schedule(in 792 reviews)
  • "Flexible hours and low start up costs are two of the best things about this gig(in 749 reviews)
  • "I worked the weekends at the shore for the summer so it was very busy and the money was good.(in 707 reviews)
  • "Culture is great and very welcoming(in 543 reviews)
Cons
  • "The pay is low and you have to repair your own car after you have driven it into oblivion.(in 1017 reviews)
  • "Bad management and stocks :((in 305 reviews)
  • "work hours are too long and no work life balance(in 278 reviews)
  • "1. Really low salary and no perks for contractor employees while doing the same things with the full(in 227 reviews)
  • "2) Management problem where your made to work alot but your growth is limited due to your bad manager.(in 192 reviews)
    1. 5.0
      7 Nov 2023
      Pizza Delivery Driver
      Former Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good experience and service are nice

      Cons

      Nothing special but Good paying etc.

      1. 1.0
        20 Nov 2023
        Sales
        Former Employee, more than 1 year
        London, England
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Free snacks, lunch, good healthcare plan.

        Cons

        The management style at Uber, particularly in the sales department, left much to be desired. I found some managers to be overly demanding and, at times, even bullying. This created a toxic work environment that made it difficult to thrive and collaborate effectively. It's disheartening when employees are not treated with the respect and equality they deserve. Another major challenge at Uber was the unrealistic sales targets. These targets seemed almost impossible to reach, and the pressure to achieve them was relentless. The high-stress environment that resulted from these unattainable goals had a significant impact on both job satisfaction and overall morale. There was a noticeable lack of support from management in terms of addressing these concerns. It felt as though the higher-ups were detached from the daily struggles faced by the sales team, making it difficult to find solutions to the ongoing issues.

      2. Join the Uber team
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        1. 2.0
          26 Oct 2023
          Sales Representative
          Current Employee, less than 1 year
          London, England
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Free breakfast, lunch, snacks and drinks in the office

          Cons

          Huge employee turn over, was let go due to 'head count' which wasn't true (my manager was left with 2 people in her team after this - that's not a team). They do not address problems with leads and will always blame whoever doesn't hit target even if on holiday. Extremely micromanaging had a breakdown 2 months in the job because of the stress, micromanaging and unrealistic work load. In the short time (less than 6 months) I was there over 7 people were fired.

          3
          1. 1.0
            28 Sept 2023
            Part Time Uber Driver
            Current Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Flexibility and you don’t have a boss telling you what to do

            Cons

            You will have to drive at least 7/8 mins to get to the restaurant then you waste another 5 mins to find a secure parking and leaving and returning your vehicle (minimum). You get to the restaurant and you have to wait another 15 mins because most of the time the order is not ready and they keep telling you it’s coming but never comes and if they say 2 mins then be ready to wait at least 10. Finally you got the order, now heading to the customer that is less than a mile away and so it will take you let’s say 5/6 mins considering the traffic lights. Now the customer doesn’t have a lift so you have to go upstairs maybe to the 5th floor and at the end you will earn: £2.80 - oh and the government expects you to pay your taxes too. You don’t get any holiday pay no matter how long you wait. Also before they used to pay slightly more and there was a lot of demand, now they have too many couriers so most of the time you are just waiting for an order to come. Have you considered when it’s too hot outside so it’s dangerous being under the sun? When it’s too cold it’s too cold to be outside and if it rains then he breaks don’t work properly same and worse for when it’s snowing or when it’s windy and you get pushed away on the cars. It’s really terrible and underpaid.

            1. 3.0
              30 Nov 2023
              Driver
              Former Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Freedom to work when you want

              Cons

              Dependson economy and people going out and using uber rather than public transport or bikes

              1. 1.0
                6 Oct 2023
                Inside Sales Representative
                Current Employee, less than 1 year
                Recommend
                CEO Approval
                Business Outlook

                Pros

                There are no pros to working at this company.

                Cons

                Sales team are terrified of senior management. Newest manager is trying to create a conventional sales culture. She demands respect and motivates her team through worry and fear. This is the worst management I have ever seen. Belittling and bullying culture. Biggest turn over of staff I have ever seen. I went on holiday and 6 people were sacked. There is no trust between colleagues and managers. You are not treated as an equal. Huge power hierarchy. Management are pure nasty. They only care for power and money not for the well-being of their colleagues. They will do whatever it takes to earn as much money as possible. Management are the worst people I have ever had to misfortune to meet. I can guarantee you are better than this job. Nothing warrants the kind of treatment I experienced.

                4
                1. 4.0
                  12 Oct 2023
                  Food Delivery Driver
                  Current Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  flexible hours - all you need to do is open your app and press 'go' Anytime, any day. Good for sleepless night as you can go for a ride and earn some money

                  Cons

                  Pay is not that good, so I would not recommend it as a full time job. On quite days or when there are too many drivers, you will earn less then minimum wage

                  1. 2.0
                    27 Nov 2023
                    Delivery Driver
                    Current Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Up to 2 miles for £3, really hard to make any money

                    Cons

                    Bad pay, no future , not worth it

                    1. 5.0
                      26 Nov 2023
                      Driver
                      Former Employee, less than 1 year
                      London, England
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      flexible working hours so it's nice for students

                      Cons

                      none that i could think of

                      1. 5.0
                        5 Oct 2023
                        Data Analyst
                        Former Employee, more than 5 years
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Impactful Work: you have a direct impact on Uber's services and the lives of millions of people worldwide. Collaborative Culture: You work closely with global, cross-functional teams, including engineers, product managers, and designers, which provides a holistic view of the product development cycle. Innovation: You get to tackle unique challenges and work on projects that you won't find anywhere else. Global Impact: Your work can influence and improve the lives of people on a global scale. This global reach is a source of pride and motivation for many.

                        Cons

                        Uber's impressive growth introduced new challenges, including bureaucratic roadblocks that weren't been present in the past.

                        1
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                      Uber Reviews FAQs

                      Uber has an overall rating of 3.9 out of 5, based on over 28,137 reviews left anonymously by employees. 72% of employees would recommend working at Uber to a friend and 59% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Uber employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Uber. This rating has decreased by -3% over the last 12 months.

                      72% of Uber employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Uber 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      ComEd

                      Got booted from my former position about 4 years ago, which I LOVED. I have the impression I was "kept" in sympathy. Now that I have my feet beneath me, I feel like I'm running in place. Over the past 2 years, I've probably applied for about 100 positions in other departments. True, a few were unlikely moonshots, but for the most part I didn't misrepresent myself. Am I the world's worst interviewer? Otherwise.. shouldn't I have been accepted elsewhere, by choice?

                      0 Comments

                      Administrative Assistant

                      I haven't worked since Jan. 2020 when my job as administrative assistant for the Hospitalist group was eliminated. I can't begin to count the number of applications submitted, interviews I've had, jobs that I was told were mine then they weren't, etc. Several jobs have fallen through or not panned out. I am not a job hopper and want to stay where I go. I have a zoom interview tomorrow for a front desk receptionist position at an oral surgeon's office. Any interview tips are appreciated.

                      4
                      0 Comments

                      Payroll Chick

                      Didn’t get past phone interview but I still see the job posted and the manager is posting on LI like they are desperately trying to fill the position. I’m perfectly qualified. Do I reach back out or let it go?

                      4
                      19 Comments

                      Glassdoor has 28,137 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.