Uber Reviews
72% would recommend to a friend
(12870 total reviews)

Dara Khosrowshahi
76% approve of CEO
Found 12,870 of over 28K reviews
Updated 30 Nov 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The people are great and the use of data within the company to inform decisions is incredible." (in 918 reviews)
- "I worked the weekends at the shore for the summer so it was very busy and the money was good." (in 707 reviews)
- "The pay is low and you have to repair your own car after you have driven it into oblivion." (in 1017 reviews)
- "1. Really low salary and no perks for contractor employees while doing the same things with the full" (in 227 reviews)
- "2) Management problem where your made to work alot but your growth is limited due to your bad manager." (in 192 reviews)
- 5.07 Nov 2023Pizza Delivery DriverFormer Employee
Pros
Good experience and service are nice
Cons
Nothing special but Good paying etc.
- 1.020 Nov 2023SalesFormer Employee, more than 1 yearLondon, England
Pros
Free snacks, lunch, good healthcare plan.
Cons
The management style at Uber, particularly in the sales department, left much to be desired. I found some managers to be overly demanding and, at times, even bullying. This created a toxic work environment that made it difficult to thrive and collaborate effectively. It's disheartening when employees are not treated with the respect and equality they deserve. Another major challenge at Uber was the unrealistic sales targets. These targets seemed almost impossible to reach, and the pressure to achieve them was relentless. The high-stress environment that resulted from these unattainable goals had a significant impact on both job satisfaction and overall morale. There was a noticeable lack of support from management in terms of addressing these concerns. It felt as though the higher-ups were detached from the daily struggles faced by the sales team, making it difficult to find solutions to the ongoing issues.
- 2.026 Oct 2023Sales RepresentativeCurrent Employee, less than 1 yearLondon, England
Pros
Free breakfast, lunch, snacks and drinks in the office
Cons
Huge employee turn over, was let go due to 'head count' which wasn't true (my manager was left with 2 people in her team after this - that's not a team). They do not address problems with leads and will always blame whoever doesn't hit target even if on holiday. Extremely micromanaging had a breakdown 2 months in the job because of the stress, micromanaging and unrealistic work load. In the short time (less than 6 months) I was there over 7 people were fired.
3 - 1.028 Sept 2023Part Time Uber DriverCurrent Employee
Pros
Flexibility and you don’t have a boss telling you what to do
Cons
You will have to drive at least 7/8 mins to get to the restaurant then you waste another 5 mins to find a secure parking and leaving and returning your vehicle (minimum). You get to the restaurant and you have to wait another 15 mins because most of the time the order is not ready and they keep telling you it’s coming but never comes and if they say 2 mins then be ready to wait at least 10. Finally you got the order, now heading to the customer that is less than a mile away and so it will take you let’s say 5/6 mins considering the traffic lights. Now the customer doesn’t have a lift so you have to go upstairs maybe to the 5th floor and at the end you will earn: £2.80 - oh and the government expects you to pay your taxes too. You don’t get any holiday pay no matter how long you wait. Also before they used to pay slightly more and there was a lot of demand, now they have too many couriers so most of the time you are just waiting for an order to come. Have you considered when it’s too hot outside so it’s dangerous being under the sun? When it’s too cold it’s too cold to be outside and if it rains then he breaks don’t work properly same and worse for when it’s snowing or when it’s windy and you get pushed away on the cars. It’s really terrible and underpaid.
- 3.030 Nov 2023DriverFormer Employee
Pros
Freedom to work when you want
Cons
Dependson economy and people going out and using uber rather than public transport or bikes
- 1.06 Oct 2023Inside Sales RepresentativeCurrent Employee, less than 1 year
Pros
There are no pros to working at this company.
Cons
Sales team are terrified of senior management. Newest manager is trying to create a conventional sales culture. She demands respect and motivates her team through worry and fear. This is the worst management I have ever seen. Belittling and bullying culture. Biggest turn over of staff I have ever seen. I went on holiday and 6 people were sacked. There is no trust between colleagues and managers. You are not treated as an equal. Huge power hierarchy. Management are pure nasty. They only care for power and money not for the well-being of their colleagues. They will do whatever it takes to earn as much money as possible. Management are the worst people I have ever had to misfortune to meet. I can guarantee you are better than this job. Nothing warrants the kind of treatment I experienced.
4 - 4.012 Oct 2023Food Delivery DriverCurrent Employee
Pros
flexible hours - all you need to do is open your app and press 'go' Anytime, any day. Good for sleepless night as you can go for a ride and earn some money
Cons
Pay is not that good, so I would not recommend it as a full time job. On quite days or when there are too many drivers, you will earn less then minimum wage
- 2.027 Nov 2023Delivery DriverCurrent Employee
Pros
Up to 2 miles for £3, really hard to make any money
Cons
Bad pay, no future , not worth it
- 5.026 Nov 2023DriverFormer Employee, less than 1 yearLondon, England
Pros
flexible working hours so it's nice for students
Cons
none that i could think of
- 5.05 Oct 2023Data AnalystFormer Employee, more than 5 years
Pros
Impactful Work: you have a direct impact on Uber's services and the lives of millions of people worldwide. Collaborative Culture: You work closely with global, cross-functional teams, including engineers, product managers, and designers, which provides a holistic view of the product development cycle. Innovation: You get to tackle unique challenges and work on projects that you won't find anywhere else. Global Impact: Your work can influence and improve the lives of people on a global scale. This global reach is a source of pride and motivation for many.
Cons
Uber's impressive growth introduced new challenges, including bureaucratic roadblocks that weren't been present in the past.
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Uber Reviews FAQs
Uber has an overall rating of 3.9 out of 5, based on over 28,137 reviews left anonymously by employees. 72% of employees would recommend working at Uber to a friend and 59% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
72% of Uber employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Uber 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.