Do Not Rent - Rideshare Driver Uber Employee Review

3.0
4 Jan 2024
Recommend
CEO approval
Business outlook

Pros

The pay can be really great and I meet a lot of new/different people. I love the feeling of independence. The newer features allow filters by area and destination. Would recommend as a side hustle only.

Cons

Do not rent from Uber. I paid $425/week during the winter and business had died, but Uber/Hertz doesn't care. When I received my final bill there was an extra $600 charge. Being platinum level brought higher paying trips, but starting at the bottom is lower pay. Uber customer support is a joke and does not care about driver safety (only about how they look). A scammer called posing as Uber support and wanted to confirm my vehicle, appearance, and how I greet passengers. I hung up and called Uber directly, but all they cared about was if they had my payout info, not that they were trying to identify me (a female driver). They said they put in extra securities to protect my money, but they didn't. Disgusted with the company itself, grateful for the summer pay (~$35/hr) though the winter pay (~$14/hr) hurts if you're unprepared/unaware.

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5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Energizing culture here, everyone is so boots on the ground, scrappy, committed to getting work done. A lot of passionate leaders. You can only be so enthusiastic about driving yet somehow we get it done. Top of the market compensation. Decent office amenities and high quality on-campus dining. No huge layoffs, the company operates efficiently. Every now and then you get a questionable hiring decision, but they hire fast and fire fast.

Cons

Insurance for a family is uber expensive, no dinner, no to-go boxes. Lots of restrictions on bringing your dog to the office. Extremely crowded on anchor days with a disorganized parking system. Not as many amenities as other big tech/FAANG. EV charging is ridiculously scarce. Not as much investment in having fun or building genuine connections at work.

5.0
6 Jan 2016
Recommend
CEO approval
Business outlook

Pros

I love being able to work around truly passionate people who are ready to change the world. The culture is great, free snacks and food is big plus. I had the opportunity to take ownership of projects within my first month

Cons

The hours are much longer than any other job I've worked in, but this is expected to change as we continue hiring more help

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Uber Response
10y
Great review, thank you!
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