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      UserTesting

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      UserTesting reviews

      So far so good - Customer Success Manager UserTesting Employee Review

      5.0
      19 Sept 2025
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Dedicated onboarding/training. Teammates are interesting, engaging, and happy to help. Good benefits. Looking forward to my time here.

      Cons

      It was a very long hiring process.

      Explore other reviews about UserTesting

      5.0
      5 May 2026
      Software tester
      Recommend
      CEO approval
      Business outlook

      Pros

      Really easy to get paid and find gigs

      Cons

      Screeners can be tough sometimes

      4.0
      12 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -- Leadership transparency about what we're doing and why we're doing it; and how we are working through current market instability/uncertainty. -- Compensation & Benefits package is the best I've ever had in the past 3 decades.

      Cons

      -- Our sales team is failing us -- Still(!) working through the tech debt of the Userzoom merger

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