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      UserTesting

      Engaged employer

      UserTesting Reviews

      3.5

      61% would recommend to a friend

      (351 total reviews)
      avatar

      Eric Johnson

      57% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      3.1

      Culture and values

      2.7

      Diversity and inclusion

      UserTesting has an employee rating of 3.5 out of 5 stars, based on 351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      351 reviews
      1.0
      19 Jun 2018

      This company has ZERO empathy for it’s employees.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Talented researchers (or whatever is left of them) - Nice offices - Some remote working (1day per week max, not every week) is allowed

      Cons

      - Very low people retention - Management is poor and inexperienced - Salaries below the market average - No training provided - US-based HR is unaware of UK procedures and legislation.

      2.0
      13 Dec 2023

      Wouldn't recommend

      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Salary is good, commission structure is better than average. Great product. Good people for the most part.

      Cons

      Extreme pressure to hit targets. They celebrate employees with MULTIPLE HR cases against them, extreme cases of favouritism verging on misogyny at times, constant stress that you'll get sacked in another cut.

      Viewing 1 - 3 of 351 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
      ReviewsUserTesting reviews

      Glassdoor has 797 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.