Fantastic culture, rapid growth, powerful product - Anonymous employee UserTesting Employee Review

5.0
13 Jun 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's the best company I've ever worked for. If you're a hard working self starter you'll get noticed and rewarded. Employees are encouraged to follow their ambitions, try things out, and work across teams. Work / Life balance is protected.

Cons

The company has 5x as many employees as it did 2 years ago. This growth has lead to communication and organization challenges.

Explore other reviews about UserTesting

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best-in-class product Constant innovation Amazing colleagues and collaboration Significant upside in career trajectory

Cons

Primarily remote with some smaller offices located in major cities.

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people here are genuinely the best part. From day one, you're surrounded by smart, collaborative teammates who want to see each other succeed. Leadership is accessible and clearly invested in the company's direction. You never feel like you're working in the dark. Work-life balance is real, not just something they say in the interview. The remote flexibility is a huge plus and they actually trust you to get your work done. The mission itself is compelling, helping companies build better products through human insight is work you can feel good about.

Cons

Like any company in a growth phase, there's some change fatigue, things shift and you have to be adaptable. Cross-team communication can be inconsistent; sometimes you find out about things later than you'd like. Processes are still maturing in some areas, which can be frustrating if you thrive on structure. That said, these feel like the right problems to have for a company moving this fast.

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