Decent money and benefits, but way way way too much micro-management and stress. - Business Account Executive Verizon Employee Review

3.0
23 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Decent base salary, decent commission opportunity, great benefits... insurance, 401K, toys (like laptops, phones, tablets), 50% off on personal wireless plans - all of these things are truly outstanding. Most prestigious company in the industry with undeniably the best network.

Cons

Micro-management to the most extreme level imaginable. Salesforce.com is your life here. Customer service requests and issues from your customer base and constant requests from management will make it extremely difficult to concentrate on selling for any reasonable amount of time to achieve and exceed your quotas. There are quotas for absolutely everything. Quotas for phone calls, appointments, gross voice activations, sales dollars, accessory sales, machine to machine sales, mailers, new opportunities, new opportunities that you give to M2M partners, device trade-ins, you name it there's a quota for it and a manager to ask why you didn't achieve it and will expect a plan to correct it. Not enough support to enable you to focus on selling. If you have an outer market territory, you will have a difficult time with all this AND having significant windshield time that limits your selling time even more. If you stay long enough to inherit an inner market territory, you'll have it made with plenty of leads and minimal windshield time. All of this makes this job extremely stressful, unpleasant, and exhausting. The company intranet and systems is very unintuitive and takes a long time to get acclimated to.

Explore other reviews about Verizon

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

The sheer volume of data, infrastructure, and budget allows you to build and run initiatives that you simply cannot replicate at smaller companies. While being here, we have had to solve complex, high-impact problems with strong results, the resources are absolutely here. The frontline teams and mid-level leaders (at least mine) are deeply knowledgeable technical experts who genuinely care about protecting and enabling the business. Leading people of this caliber makes cascading a vision highly rewarding, as the execution capability is top-tier. We are always striving to make the company better without compromising integrity.

Cons

Moving large initiatives or projects through a matrixed organization like Verizon requires an exhausting amount of red tape - no matter how much they want to claim otherwise. Decisions that should take days can take weeks or months due to the endless layers of alignment and stakeholder sign-offs required. This is further complicated as the company undergoes regular structural shifts, reorgs, and "strategy pivots". As a leader, a significant portion of your energy will be spent managing team fatigue and keeping folks steady through constant organizational "evolutions."

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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