Getting Shift Payments Right - Support Worker Voyage Care Employee Review

3.0
1 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Fantastic PWS and the chances to change someone's life.

Cons

Since 2005 it has been the accepted practice to pay at least the minimum hourly rate for ALL hours spent on shift. In a nutshell this means that if your hourly rate is just on the minimum wage and you sleep in, then the sleep in payment you receive should equate to the minimum hourly rate for hours asleep, not just a lump sum of £25 £30 etc. This can easily be checked, Google it! After 2005 and the success of the tribunal case, most local authorities implemented the increase in wages immediately. I asked in 2015 a senior manager within Voyage what they were doing about it and he said " WE ARE LOOKING INTO IT!" (10 years???) Also for those employees who sleep in, their holiday pay entitlement should include an element of those sleep in payments as Employment Law states that an employee should not be financially disadvantaged for taking a holiday but Voyage do not include sleep in payments within holiday pay. Once again, "WE ARE LOOKING INTO IT!"

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Voyage Care Response
9y
Thank you for your feedback with regards to pay and reward benefits. We are sorry to hear you feel your concerns were not addressed adequately by your manager. We would welcome the opportunity to discuss your feedback in further detail; if you are happy to do so please contact our HR Department on 01543 484523.

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Cons

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Voyage Care Response
3y
Thank you for taking the time to leave us a review. It’s great to read that you are enjoying your role at Voyage Care.
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Cons

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Voyage Care Response
1y
Thank you for sharing your feedback. We are sorry to hear of the concerns that you have raised and would like to know more. Please provide details of any specific incidents so that they can be investigated by email to saysomething@voyagecare.com.
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