Customer assistant - Customer Assistant Waitrose Employee Review

4.0
20 Sept 2017
Recommend
CEO approval
Business outlook

Pros

- discount is amazing - majority of staff you work with are lovely - if you want to there are chances to develop and grow within the company

Cons

As a lot of places now staff are spread too thin. They expect a high level of service still even though there isn't the staff. This is unfair on the staff and customers. They need to think this through. For me I still get the perks as I have been there long enough but time and a half pay is not available on new contracts for Sunday's and bank holiday's anymore which used to be another appealing aspect. I feel sorry for the new staff that do not get this as everyone else before them still does.

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5.0
28 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are very worth it

Cons

I was scared when there were thieves

3.0
18 Nov 2024
Recommend
CEO approval
Business outlook

Pros

good place to work all round

Cons

bad place to work sometimes

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