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      Waitrose

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      Waitrose reviews

      Customer Services - Customer Service Waitrose Employee Review

      4.0
      21 Sept 2017
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, relatively easy work

      Cons

      Management sometimes take the 'the customer is always right' ethos too far, undermining employees who are following the company rules

      Explore other reviews about Waitrose

      5.0
      28 Aug 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are very worth it

      Cons

      I was scared when there were thieves

      3.0
      18 Nov 2024
      Supermarket assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      good place to work all round

      Cons

      bad place to work sometimes

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