It was great then it wasn’t - Customer Success Manager (CSM) Workday Employee Review

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture at the peer to peer level. Excellent learning opportunities, good benefits and great name for resume.

Cons

Pretend to be transparent but a lot of smoke & mirrors. Significant cuts to comp plans & commissions that resulted in challenging pay cuts. While salaries were not reduced the OTE is no longer achievable and it’s a difference of thousands monthly, can’t even sell stock because it’s tanked. That being said, we’re disappointed in comp and stock but grateful to be employed because It’s no longer a matter of if you’ll be laid off but when.

avatar
Workday Response
1d
Thank you for being so candid. We view such concerns with high importance and would appreciate the chance to understand more about your experience. If there is additional feedback you want to provide, contact the People & Purpose team or explore other channels like our weekly Peakon survey questions, our Employee Relations mailer (employee.relations@workday.com), and our SpeakUp reporting hotline where concerns can be raised anonymously.

Explore other reviews about Workday

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Good culture and product, pay is nice

Cons

Not too many to think of

avatar
Workday Response
3w
Thank you for sharing your experience at Workday. It is fantastic to hear you've enjoyed the culture. We are pleased to hear life as a Workmate is a good one!
3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent engineering talent and knowledgeable coworkers. Strong engineering culture with high code quality standards. Modern technology stack and opportunities to work on large-scale enterprise software. Good work-life balance compared to many tech companies. Competitive compensation, benefits, and employee perks. Collaborative environment with supportive teammates. Opportunities to learn new technologies and grow technically. Stable development processes and mature SDLC practices. Strong emphasis on testing, code reviews, and software quality. Flexible work arrangements (depending on team).

Cons

Large organization means decision-making can be slow. Significant amount of process and bureaucracy before changes reach production. Cross-team dependencies can slow delivery. Career growth can depend on organizational priorities and manager support. Frequent reorganizations can shift priorities and disrupt long-term projects. Innovation may move slower than at smaller startups. Internal tools and processes can sometimes feel overly complex. Communication between teams can occasionally be inconsistent. Like much of the tech industry, the company has experienced layoffs, creating uncertainty for some employees. Promotions can take time and require navigating multiple approval levels.

See reviews by: Helpful|Rating|Date|All