Customer Service Engineer Level 3 - Senior Customer Service Engineer Xerox Employee Review

1.0
28 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Company name brand recognition is extremely well known (as both a noun and a verb) in the office equipment space.

Cons

The company has been receding for approximately 20 years. The faithful have endured 2 decades of voluntary and involuntary layoffs, reorganizations, management changes (up to 2 or 3x per year), zero salary growth (or near-zero), no bonuses, no profit sharing, and failed diversification strategies in the face of a declining print/copy market.

Explore other reviews about Xerox

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice peers to assist as necessary

Cons

few free meals for meetings, etc

3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

very relaxed if performing well

Cons

Sapience tracking, wanting 7-8hrs of tracked work

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