lots can tank in a few fiscals - Strat AE Zendesk Employee Review

2.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Theres no denying lots of us vets stay for the comp vs elsewhere. Call a spade a spade.

Cons

When managers deliberately post vague GD posts to kick the negative real ones to page 2, that really tells you everything you really need to know.

Explore other reviews about Zendesk

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, good work life balance, excellent team mates, Everyone is focused on extremely bright solutions-oriented collaboration.

Cons

Many systems to learn, but this is true for any large company.

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Lots of investment in AI, product development. Can be very nimble and agile when needed. Have driven real process and functional improvement over the last couple years.

Cons

Recent RTO. Leaders make decisions on whim and the rest of the company ends up react mode. Alignment across leadership suite is always great. High exec turnover

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