Zendesk Reviews
Updated 24 Feb 2021
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Recommend to a Friend
Approve of CEO
Mikkel Svane
508 Ratings
Pros
"Flexibility and great work life balance" (in 108 reviews)
"great culture, really take care of you" (in 54 reviews)
Cons
"The company is growing rapidly, which leads to natural growing pains from the employee perspective" (in 38 reviews)
"Could have more competitive benefits (currently no 401k matching of any kind, health plans could be more subsidized and provide better coverage)" (in 18 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Featured Review
Pros
Growth within the department. Easily transferable skills to other departments
Cons
New processes can be slow to implement
"Zendesk is a great place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Zendesk full-time for more than 3 years
Pros
Positive, inclusive culture. Open minded and supportive leadership. High energy environment.
Cons
Some growing pains with unnecessarily complex internal processes.
Continue readingPros
Great company, Great people, Great product
Cons
None that I can think of
"ZENDESK is amazing to work for, fast growing, flexible and still keeps people first"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Zendesk full-time for more than 5 years
Pros
has grown explosively in the last 5 years but has managed to keep people at the forefron of their minds.
Cons
some growing pains in the added layers of the upper management, nothing major
Continue reading"Best company I have ever worked for"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Zendesk full-time for more than 3 years
Pros
Great vision, great products, solid strategy, fantastic culture of inclusion and empathy, very dynamic and evolving
Cons
Usual pains of hyper growth
Continue reading"Fantastic place"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I have been working at Zendesk full-time
Pros
Great atmosphere, nice work place
Cons
Nothing really at this point
"Great work place"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Zendesk full-time
Pros
Great at business operations and communication
Cons
Nothing that I can possibly find
"Amazing"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Zendesk full-time for more than a year
Pros
Really care about their employees
Cons
None that I can think of
"Super company to work for"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsI worked at Zendesk full-time for more than a year
Pros
Benefits, Zendesk community program, Snacks and Drinks
Cons
Career progression might take some time
"Great company to work for"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Zendesk full-time for more than a year
Pros
Excellent working environment Great company culture Fantastic events to get involved to
Cons
Nothing really, I enjoyed working here
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