UNEXPECTED TERMINATION - Senior Software Engineer Zendesk Employee Review

2.0
23 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and benefits aligned with market standards Good work-life balance Additional perks such as on-call support allowance

Cons

Compensation can be misleading — initially attractive, but not sustainable if the company finds a cheaper replacement Lack of transparency from management; responses are often diplomatic rather than direct Senior management appears profit-driven at the expense of employee welfare — on-call benefits were removed while work expectations increased Despite consistently strong performance over more than two years, I was pressured to resign without a clear explanation My reporting manager began to harass me, calling at odd hours and scolding without cause for over three months The manager withheld my on-call benefits while I continued performing those duties; when I raised the issue, the explanation was vague and evasive Unfortunately, this treatment seems to be ongoing for others teams as well in the company

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5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, good work life balance, excellent team mates, Everyone is focused on extremely bright solutions-oriented collaboration.

Cons

Many systems to learn, but this is true for any large company.

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Lots of investment in AI, product development. Can be very nimble and agile when needed. Have driven real process and functional improvement over the last couple years.

Cons

Recent RTO. Leaders make decisions on whim and the rest of the company ends up react mode. Alignment across leadership suite is always great. High exec turnover

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