Pros
The benefits are off the charts, starting with pay and pay increases along with bonuses. Management pushes you to grow with the company and achieve higher paying positions as you work there longer. Free soda from vending machines that you just push a button to have dispensed to you without any cash involved!!! Bagels every week of all flavors and they're awesome bagels. The people are fantastic and are very helpful and team oriented all working to make each other and the company a better place. The list goes on and on!
Cons
Seriously a fantastic place to work but still when you're taking calls its design is very similar to other call centers. I don't think we should just fit in the mold but set new standards and trends do we don't ever give the excuse of, "it's just a call center."