Overall it's a good company, their management strategy leaves a lot to be desired. - Customer Solutions Agent eBay Employee Review

3.0
4 Jan 2014
Recommend
CEO approval
Business outlook

Pros

The company pays well, depending on your skills it can be easy to move up in the company. Great insurance, 401K matching, employee stock purchase plans, flex spending etc. Potential for really good quarterly bonuses.

Cons

Management is literally a revolving door. Every few months they will "re-structure" an entire department, which means the management and sometimes the reps all have to re-apply for their jobs. They often change the job responsibilities and combine/separate entire departments.

Explore other reviews about eBay

5.0
28 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay and beneifts and the overall work experience

Cons

None at this time it’s been great

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Cons

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

See reviews by: Helpful|Rating|Date|All