23 Apr 2026
Entain Reviews
3.7
67% would recommend to a friend
Stella David
76% approve of CEO
52% positive business outlook
Reviews by job title
307 reviews
3.0
16 Apr 2026
Could do better
Current employee, more than 10 years
Belfast, Northern Ireland
Recommend
CEO approval
Business outlook
Pros
The people you work with will always make or break where you work ( in any field of work) great staff here, friendships made, help with any queries, rally round to cover each other, whether its short staffed or sickness. Hourly pay isnt bad but some shops are busier than others and some staff work harder than others, pay based on level of business was taken away years ago. If you have a great manager they are more than willing to accomodate rota requests. Having good banter with customers, its a very long shift if your not willing to have a bit of craic with whoever is in your shop. Entain deals for discounts and money back. Manager awarded points you can turn into vouchers. Dei groups and support groups. Free tickets to some racecourses.
Cons
Short staffed too frequently. High turnover of staff. Same rate of pay as new starts, but having to train them whilst doing your own days work. Managers will pass them round and ask for feedback instead of working with them. Training is all online now before they get hands on and a hell of alot of info to take in, alot of which they would pick up quicker doing the job a bit longer before being left alone. If you have been there a long you know if someone will make it, but will sign them off reguardless but then staff have double the work fixing everything. Upper management are snakes, will act all nice and supportive but the first you disagree with something they will be out for you. Shifts can be long but can absolutely refuse to work them,. Communication can be sparse. People managers have little say on which people they actually manage, have to run everything past higher ups and are basically glorified cashiers
3.0
10 Apr 2026
Recommend
CEO approval
Business outlook
Pros
Good team, flexibility, good customers
Cons
Poor pay, no progression, no bonus
Viewing 1 - 3 of 307 Reviews
