Epassi Reviews

2.8

32% would recommend to a friend

(43 total reviews)
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Nickyl Raithatha

Not enough data to show CEO approval

44% positive business outlook

Epassi has an employee rating of 2.8 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

43 reviews
1.0
4 Aug 2025

Psychologically unsafe, performative values, and structurally broken.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They have snacks, if that’s what you’re into

Cons

This is a psychologically unsafe workplace. The gap between the company’s stated values and employees’ lived experience is staggering. Words like “wellbeing,” “respect,” and “inclusion” are not only hollow, they’ve been completely gutted of meaning. In practice, the opposite is often true: these values are routinely contradicted by leadership behaviour and day-to-day operations. Managers engage in unprofessional gossip, not just about current staff, but even about former employees. Team dynamics often include unsettling rituals that resemble hazing. Rather than operating as a neutral or supportive function, HR appears to protect not even the company’s broader interests, but the personal agendas of those who maintain favour with leadership. Concerns, whether about harassment, bullying, or mismanagement, are quietly swept under the rug. People leave without due process, with no meaningful investigation or accountability. Turnover is high but rarely acknowledged. Exit interviews, when they happen, feel like a box-ticking exercise. The message is clear: the system isn’t broken, it’s functioning exactly as designed. You get all the stress of the tech industry with none of the benefits. Pay is significantly below market rate, and the gap between effort and reward is glaring. Ongoing mergers and restructures continue to burden already overstretched teams, with no redistribution, recognition, or support. If you value integrity, fairness, or being treated with basic dignity, this environment will likely leave you disillusioned, depleted, and desperate for an escape.

2.0
24 Apr 2025
Recommend
CEO approval
Business outlook

Pros

- Strong sense of camaraderie and collaboration among non-management staff. - A commendable work-life balance is generally respected and upheld across the organisation, including by management.

Cons

- The management approach feels outdated, with a notable lack of transparency and a hierarchical style that discourages open dialogue. - Favouritism appears to influence decisions more than merit, which can be demoralising for high performing employees. - Communication around company vision and strategic goals was notably lacking during my time there. As a result, it was often unclear how individual contributions aligned with broader business objectives. - There were no formal performance reviews or market benchmarking of pay, which raised concerns around the consistency and fairness of reward and recognition. - Issues of gender imbalance and lack of diversity were visible within certain teams. - Concerns regarding inappropriate behaviour from senior leadership were not sufficiently addressed, and historical patterns of similar conduct had reportedly been overlooked in previous roles. - Limited room for progression and career development. - Outdated technology platforms hinder efficiency and innovation. - compensation and benefits are not competitive, and there are significant, opaque disparities in pay—sometimes to the disadvantage of more senior or higher-performing employees.

1.0
16 Dec 2025

All a little confused

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I think the majority of the people are good, they just need some clear direction and guidance about what the future is/could be.

Cons

Feeling the pressure of what 2026 holds, and don't seem to have a plan on how to achieve the targets.

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Epassi Response
5mo
Thank you for your feedback. We’re glad you’ve had a positive experience with your colleagues. We recognise that clarity on direction is important, and we are sorry to hear that you feel there is improvement required here. We encourage you to share ideas and questions through P&C or your manager so we can address them directly.
Viewing 1 - 3 of 43 Reviews

Glassdoor has 44 Epassi reviews submitted anonymously by Epassi employees. Read employee reviews and ratings on Glassdoor to decide if Epassi is right for you.