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Etail Solutions

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Etail Solutions Reviews

4.0

71% would recommend to a friend

(12 total reviews)

Michael Anderson

70% approve of CEO

61% positive business outlook

Reviews by job title

12 reviews
2.0
30 Sept 2019

"Start up" 9 years later

Recommend
CEO approval
Business outlook

Pros

Hours are fairly flexible and pay is reasonable.

Cons

CEO and Upper Management seems to solely be focused on profits and money. I was hired under the impression that it was a fun and flexible work environment, but as months passed there were no company events, no extra-curricular bonding moments, etc. "Dog friendly" work environment wasn't too open and friendly. Double standards were evident regarding the "Work from Home" policy - some people could work from home without any hesitation, but others were met with push-back. Etail Solutions let go of 3 others (including a VP) within 2 months. Training is incredibly unstructured as well.

avatar
Etail Solutions Response
6y
Thank you for your feedback. We have taken some steps to clarify the work from home policy to remove the ambiguity you discussed. It is effectively a formalization of our previous stance which was that flexibility was earned after performance was verified. I will say “guilty as charged” in relation to being focused on money, cash-flow, and profits – it’s my job. We have survived and even thrived over the last 10 years as a boot-strapped company. We currently have no institutional investors (VC/PE), and ensuring that we have team members who can perform their duties is a part of keeping the organization healthy for the people who are a good fit here at Etail Solutions. Lastly, none of the partners in the business, including myself, have taken a single dollar out of the company other than normal wages since the inception of the company. Every dollar of profit has gone back into the company to support/drive growth. Regarding the sense of community, as with many organizations, it is what you make of it. In Q4 we have 4 potluck events, a Halloween costume contest, Mo-vember, and Secret Santa (so far). Hope you find what you are looking for.
4.0
10 Feb 2020
Recommend
CEO approval
Business outlook

Pros

- Lots of opportunities to deliver value and expand upon what any given role entails - Positive, upbeat environment that encourages collaboration - Possibilities are wide open and the future exciting. All indicators point to continued success, with an ever-growing list of clients we work with to provide the solution they need in order to achieve their most complex multi-channel digital commerce goals.

Cons

- Path not always clear of the way a particular action should be done or where to find the current approved resources related to what you're doing - Minor improvements could be made and are in the process of being implemented for the purpose of improving the overall customer experience - Not a big fan of the co-shared work space but can see and do appreciate some of the benefits of it

Viewing 1 - 3 of 12 Reviews

Glassdoor has 12 Etail Solutions reviews submitted anonymously by Etail Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Etail Solutions is right for you.