Exponential-e First Line Network Support reviews

3.0

100% would recommend to a friend

(3 total reviews)

Lee Wade

100% approve of CEO

100% positive business outlook

Reviews by job title

3 reviews
3.0
26 Apr 2024

Overview

Recommend
CEO approval
Business outlook

Pros

Good opportunity to learn the basics of the ISP industry working in a NOC environment. Great opportunity if are have recently graduated or simply done the CCNA /JNCIA certification.

Cons

Salary is less than sufficient and the workload is significant. Extreme micro management.

4.0
7 May 2020
Recommend
CEO approval
Business outlook

Pros

Good learning environment for career growth Opportunities to move forward within the company Good technical exposure with a nationwide network. Working along both carriers and customer engineers Great social events for the staff

Cons

Lower salary compared to the average Fidelity (year with the company) is rewarded over knowledge and hard work Non-technical managers struggle to pass and keep technical knowledge among the team with leavers and new starters.

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