Pros
- Sponsorship for qualifications - Complimentary snacks and drinks - In office games tables - Generally friendly, sociable and approachable people Unfortunately, the cons significantly outweigh the pros and this can be seen through constant flow of people leaving (at all levels).
Cons
- Total compensation is below market with no intention of being addressed - Apathetic to losing valuable people - Low morale throughout client services which is further accentuated through Execs deploying counterintuitive programmes (Removal of bonuses at most levels, deferring annual review process and not backdating salary increases and bonuses awarded to the few fortunate enough to receive) - Limited meritocracy which can be seen through some inept people in senior position (more important to be seen to be doing, liked than the quality of delivery) - Challenging and demanding clients (while this should be considered a positive, Eze yield too easily and do not support their staff when clients are being unreasonable) - Work life balance while it has seen some improvements, remains a massive challenge depending on projects, teams with many people overworked (further abated by the constant revolving door of people leaving) - Decaying innovation (Somewhat contentious but Eze’s innovation of the future is to bring out already dated technology. To explain in other words, Eze is Windows mobile against a backdrop of Apple IOS and Android) Eze used to be a great place to work as you were able to get fully immersed in the technology, gaining a deep understanding of client (hedge fund) workflow and were surrounded by tenured, smart and knowledgeable people. The flip side is that it was intense, demanding and expectations of delivery were very high but this served to make those that got through it to be very good at what they did. Eze today is not somewhere you would aspire to work at all. This can be seen by the mass exodus of many of the best people at Eze which shows no sign of being stemmed. Of the few remaining great people, it is just a matter of time before they leave. Instead of focusing on retaining people that add value, Eze’s focus is on aggressively reducing the cost to serve. Inevitably, and as naturally been voiced by clients, the service and knowledge levels have been so diluted that the gap is so clear to see. Unfortunately, this is only progressing further in this direction as Eze seeks to be a flat pack supplier.
