Does First Contact pay their employees well?

According to anonymously submitted Glassdoor reviews, First Contact employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at First Contact. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at First Contact?

57% of First Contact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Contact 3.8 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Contact?

Concierge (6) , Corporate Concierge (6) , Executive Concierge (5) , Concerige (2) , Executive Receptionist (2) , Head Concierge (2) , Receptionist (2)

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First Contact

First Contact Reviews

3.3

57% would recommend to a friend

(32 total reviews)

38% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.8

Work/Life balance

3.2

Culture and values

3.2

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

First Contact has an employee rating of 3.3 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

32 reviews

5.0

21 Sept 2022

Great

Travel consultant

Recommend

CEO approval

Business outlook

Pros

Talking to customers and solving problems and job satisfaction

Cons

Sometimes nasty calls and rudeness

2.0

24 Oct 2017

Ok for an in-between job

Sales agent

Recommend

CEO approval

Business outlook

Pros

People , free tea and coffee.

Cons

Music too loud, You will spend most the day speaking to people who have been called everyday about 5 times. Long day as working 9.15 to 6.15. Poor bonus and targets too high.

3.0

25 Apr 2016

Great staff, needs better management

Corporate concierge

Recommend

CEO approval

Business outlook

Pros

Diverse group of individuals working for the company, enjoyed getting to know everyone and the after work events that management planned.

Cons

management needs training and a lot of improvement

Viewing 1 - 3 of 32 Reviews

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