If your employed as a client service executive the firm pays approx. 30% less than its peers in the same sector.
A lack of flexibility with working structures.
No collective voice that represents employees. e.g the pay rises for the last two years amount to only 0.95% per year
Team leaders that have little or no personal skills and appear to be in the role to promote only themselves and not look after their teams.
A high turnover of staff due to the above reasons mean an inexperienced workforce struggles to maintain consistency of information leading to an unhappy clientele and stressed employees.