Is FirstPort a good company to work for?

FirstPort has an overall rating of 2.6 out of 5, based on over 531 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 30% of employees would recommend working at FirstPort to a friend and 35% have a positive outlook for the business. The best reviews about FirstPort have been left by employees working as Graduate Property Manager , Visiting Development Manager and Concierge .

Does FirstPort pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstPort employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at FirstPort. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at FirstPort?

30% of FirstPort employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstPort 2.8 out of 5 for work life balance, 2.5 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at FirstPort?

Development Manager (118) , Property Manager (53) , Visiting Development Manager (17) , Area Manager (12) , Graduate Property Manager (12) , Concierge (10) , Manager (10) , Service Charge Accountant (8) , Regional Manager (7) , Residential Development Manager (7) , Development Manager Trainer (6) , Estate Manager (6) , Administrative Assistant (5) , Customer Service (5) , Customer Service Representative (5)

What are the pros of working at FirstPort according to real employee reviews?

"Some really great people that I have met and work with." ((in 25 reviews)); "Great HRD and team." ((in 23 reviews)); "Colleagues were great and just needed guidance." ((in 22 reviews)); "Good training and really starting to invest in technology." ((in 20 reviews)); "Good work life balance" ((in 17 reviews))

What are the cons of working at FirstPort according to real employee reviews?

"Poor management communication." ((in 22 reviews)); "Complete lack of support for development managers experiencing adverse issues on site." ((in 14 reviews)); "A huge amount of work and responsibility for very low pay." ((in 14 reviews)); "As the company is doing well financially buying more business, they need to not be tight with their money and invest in hiring staff to share the workload if they want to be the uk's favourite property manager." ((in 8 reviews)); "Poor Systems which don't seem to work in unison too well." ((in 6 reviews))

What are the top reviewed FirstPort locations?

London , Luton , New Milton , Birmingham , Southampton , Bristol , Bournemouth , Norwich , Fareham , Leicester , Worcester , Luton , Cambridge , Basingstoke , Heathfield , Bath , Chelmsford , Liverpool , Brighton , Fleet , Waterlooville , Folkestone , Manchester , Portishead , Milton Keynes , Lewes , Worthing , Littlehampton , Perth , Wembley

FirstPort Reviews

2.6

30% would recommend to a friend

(516 total reviews)

Martin King

33% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (516 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

FirstPort has an employee rating of 2.6 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstPort employee rating is 31% below average for employers within the Real estate industry (3.8 stars).

Reviews by job title

516 reviews

3.0

25 Jun 2026

Ok for parents

Facilities manager

Recommend

CEO approval

Business outlook

Pros

Good flexible working, good for parents. My manager is understanding and a generally good mananger

Cons

Very low wage compared to workload and other companies

FirstPort Response

4d

Thank you so much for your kind words and positive feedback. We’re delighted to hear that you’ve had a great experience at FirstPort. It’s fantastic to know that you feel supported and valued as part of our team. Your feedback is greatly appreciated, and we’ll continue striving to provide a work environment that fosters growth and collaboration. We look forward to seeing all that you achieve in the future with us

3.0

21 Jun 2026

Opportunities at a big company, but poor service issues

Development manager

Recommend

CEO approval

Business outlook

Pros

Big company, can work on multiple sites. A lot of standards

Cons

Documents may change without notification. Poor customer service

FirstPort Response

1w

Thank you for sharing your feedback. We are truly sorry to hear that your experience at FirstPort did not match the enjoyable employee experience we aspire too. We take all employee feedback seriously to identify areas for improvement. We are committed to fostering a positive and supportive work environment, and we would appreciate the opportunity to understand your concerns in greater detail. We value our employees and are always looking for ways to improve our workplace culture

1.0

19 Jun 2026

Development managers not valued in business

Development manager

Recommend

CEO approval

Business outlook

Pros

Team work - customers - feeling like you are making a difference

Cons

No support , blame culture , looking to blames managers for Everything and no accountability further up the Business. PMs that won’t stay . Things that change constantly. Systems that are not updated with the correct forms or procedures and then managers blamed for getting it wrong. Getting screamed at by residents or families for things you can not control . Feeling untrusted by our own company . Ask you for help one week and throw you to the wolves the next . I’ve seen it all and now it’s at the worst it’s ever been , DMs are applying else where in droves and pms !! Development managers are customer facing we are the face of retirement but are treated like the lowest of the low of no value by the wonderful staff above pms . Investigations against colleagues when conversations co hi of of taking place instead . Such a blame culture

FirstPort Response

1w

Thank you for sharing your feedback. We are truly sorry to hear that your experience at FirstPort did not match the enjoyable employee experience we aspire too. We take all employee feedback seriously to identify areas for improvement. We are committed to fostering a positive and supportive work environment, and we would appreciate the opportunity to understand your concerns in greater detail. We value our employees and are always looking for ways to improve our workplace culture

Viewing 1 - 3 of 516 Reviews

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Ok for parents

Opportunities at a big company, but poor service issues

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