Does Forward (UK) pay their employees well?

According to anonymously submitted Glassdoor reviews, Forward (UK) employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Forward (UK). This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Forward (UK)?

57% of Forward (UK) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forward (UK) 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Forward (UK)?

Recovery Worker (7) , Substance Misuse/Recovery Worker (4) , Manager (3) , Team Leader (3) , Case Manager (2) , Employment Advisor (2) , Integrated support worker (2)

What are the pros of working at Forward (UK) according to real employee reviews?

"Frontline teams are full of wonderful people who care and go above and beyond." ((in 4 reviews)); "My colleagues are great and have been amaizing mentors to me." ((in 4 reviews))

What are the cons of working at Forward (UK) according to real employee reviews?

"Poor Management Care more about profits than people Everything is always disorganised and last minute" ((in 6 reviews)); "Low pay, high caseloads, not enough staff" ((in 6 reviews)); "Low salaries compared to competitors." ((in 3 reviews))

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Forward (UK)

Forward (UK) Reviews

Compare reviews

3.4

57% would recommend to a friend

(64 total reviews)

Mike Trace

65% approve of CEO

37% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.4

Career opportunities

3.3

Culture and values

3.1

Work/Life balance

2.9

Compensation and benefits

2.8

Senior management

Forward (UK) has an employee rating of 3.4 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forward (UK) employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

64 reviews

2.0

15 Jan 2020

Not the best employer

Case manager

Recommend

CEO approval

Business outlook

Pros

I worked within the prisons so being able to assist the inmates who really needed the help was very rewarding

Cons

There are too many to list and it's not fair to be too negative, but when I worked there it felt like I was in another prison. Their contract was extreme and gave them the right to treat you how ever they pleased and you literally had no right to challenge or appeal. HR are also very dishonest and will not support you even if you request it.

4.0

1 Sept 2025

Dedicated Staff

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Rewarding work, people focused, incredible staff

Cons

Poorly paid, stretched services, constantly changing systems based on government guidelines

3.0

20 Aug 2025

It’s such a shame!!

Substance misuse/recovery worker

Recommend

CEO approval

Business outlook

Pros

Supporting clients, the role is meaningful and fulfilling Amazing, dedicated colleagues Very supportive of disabled staff members

Cons

The pay, not competitive with other local social care roles, it has a direct impact on low recruitment rates and high staff turnover as staff cannot afford to live on the low wage, many staff are forced to move on to higher paying jobs to keep up with the ever rising cost of living. High case loads due to short staffing, staff are stretched over their capacity trying to accommodate a large amount of clients into their diary to meet engagement targets. We simply do not have enough staff hours to cover the amount of appointments needed to manage such large caseloads.

Viewing 1 - 3 of 64 Reviews

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