Fraser Hart Reviews

3.0

49% would recommend to a friend

(85 total reviews)

33% positive business outlook

Fraser Hart has an employee rating of 3.0 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

85 reviews
2.0
1 May 2018
Recommend
CEO approval
Business outlook

Pros

Good customers tho some are a pain. Different every day Good for a start to watches and jewelry.

Cons

Bosses keep their eyes on you all the time. It ain’t nice. bosses dont trust or respect there workers. Most of the jewelry is bad and breaks quickly. Wouldn’t sell it on a barrow down roman road market. scaredy bosses won’t come out back room when jewelry brakes and customers are angry. Workers dont know what there doing half the time and computer system is trash. Bosses dont listen to us and staff dont matter. Pay is dyabollicol

1.0
16 May 2018

Loathsome monstrous place to work

Recommend
CEO approval
Business outlook

Pros

meeting other team members in to be frank there isn’t anything i would consider a pro but you have to put something in this box

Cons

where to begin Negligent HR team who aren’t fit for purpose appalling managers who throw you under the bus at the first opportunity they purposely make it almost impossible to receive a pay rise even though they pay the worst out of every jeweller i have ever worked at minimum wage to sell rolex is laughable Luxury this place is not couldn’t be further from it the stores are run down some with thread bare carpets and wall paper feeling off the walls the in house jewellery repairers are pathetic and you will regularly have issues with repairs completed by them the jewellery is all foreign made in china crap which you will be expected to sell as if it was the royal jewell’s and falls apart years later or even months overall this is the he worst company i have ever had the misfortune of working for and strongly recommend CHOSE A EMPLOYER WHO CARES ABOUT YOU FRASER HART DONT CARE YOU ARE A NUMBER AT MOST A DISPOSIBLE NUMBER AT THAT AND YOUR MADE TO FEEL THAT WAY FROM DAY ONE !

5.0
1 May 2018
Recommend
CEO approval
Business outlook

Pros

I look forward to going to work every day. Management is easy to approach, nice to have a chat with, and very straightforward in their expectations. Co-workers there are incredibly friendly and always willing to help new employees and veterans alike. Customers are often pleasant to talk to and it's quite fun helping them choose their next piece of jewellery or timepiece. Good pay with an achievable comission structure and other benefits that pop up periodically.

Cons

You ocassionally run into clients that are more difficult than others, just like in many other customer service careers. Just keep in mind that they're not really upset with you, but at the situation. Treat clients respectfully and calmly and you'll receive the same treatment in return.

Viewing 1 - 3 of 85 Reviews

Glassdoor has 86 Fraser Hart reviews submitted anonymously by Fraser Hart employees. Read employee reviews and ratings on Glassdoor to decide if Fraser Hart is right for you.