Like others have said. Initially, everyone appeared to be friendly. The comprehensive new employee training is impressive. However, after 90 days, productivity must be 50% - 4 hours each day meeting clients and billing insurance. The rumor is FL is making up for limited operations during the pandemic. They do not pay nonmanagement employees more than $15 an hour unless they work in mobile crisis.
Several employees have left in the last six months and said their supervisors placed them on probationary plans for not achieving 50% productivity. The 50% productivity mandate is unrealistic and unsustainable. It’s a crappy feeling working for an employer where you feel like you are continually under the bar and your job is on the line. Director-level executive(s) are non-transparent, misleading, and dishonest, so make sure you get everything they say to you in writing.
The worst aspect of Frontline is the continual revolving door. Frontline has a turnover rate of 30%, yet it’s my impression that FrontLine expects employees to leave. Perhaps the executives don’t care about clients lacking consistent treatment because of employee turnover.