Does Genesys pay their employees well?

According to anonymously submitted Glassdoor reviews, Genesys employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Genesys. This rating has been stable over the past 12 months.

How satisfied are employees working at Genesys?

85% of Genesys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Genesys 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Genesys?

Software Engineer (10) , Sales Development Representative (SDR) (4) , Account Executive (3) , Product Manager (3) , Senior Technical Support Engineer (3) , Software Developer (3) , Associate Software Engineer (2) , Lead Talent Acquisition Partner (2) , Senior Software Engineer (2) , Sr PS Consultant (2) , Staff Software Developer (2) , VP Sales (2)

What are the pros of working at Genesys according to real employee reviews?

"Good work life balance here" ((in 10 reviews)); "Great benefits and time off." ((in 10 reviews)); "Leadership is great and collaborative" ((in 6 reviews)); "Management are accessible." ((in 4 reviews)); "Fantastic team" ((in 4 reviews))

What are the cons of working at Genesys according to real employee reviews?

"Low pay increases even if you exceed performance" ((in 6 reviews))

What are employees saying about Genesys redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genesys redundancy and their outlook for job security at Genesys in 2026.

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Genesys

Genesys Reviews

4.2

85% would recommend to a friend

(115 total reviews)

82% positive business outlook

Ratings by category

4.3

Diversity and inclusion

4.1

Culture and values

4.1

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Senior management

Genesys has an employee rating of 4.2 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

115 reviews

5.0

4 May 2025

Almost Perfect Company

Sales ops

Recommend

CEO approval

Business outlook

Pros

Remote work flexibility (Hybrid Set-up) Good benefits (HMO, leave credits, laptop provided) Professional growth (Exposure to Microsoft Intune & Azure) Supportive team culture (Collaborative IT and cloud teams)

Cons

Sometime may requires strong troubleshooting skills. Office gossips and envy from limited people.

3.0

15 Apr 2025

Good working environment but low pay

Technical support engineer

Recommend

CEO approval

Business outlook

Pros

Flexibility in schedule Good office

Cons

Low pay increases even if you exceed performance

4.0

8 Apr 2025

-

Senior business development representative

Recommend

CEO approval

Business outlook

Pros

Really good product in the market of CCaaS

Cons

Development and career progression could do with some work.

Viewing 1 - 3 of 115 Reviews

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Good working environment but low pay

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