Genesys Reviews

4.2

85% would recommend to a friend

(115 total reviews)

82% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

115 reviews
5.0
23 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Superb culture and valuing of employees. Truly lives the values throughout the company. Management are accessible. Clear career paths that recognise not everyone wants to be a manager/leader. An engaged workforce. Strong on DE&I. Excellent and leading product solution.

Cons

None that come to mind

5.0
9 Jun 2023
Recommend
CEO approval
Business outlook

Pros

This is my 2nd time working for Genesys and nearly 6 years in total. The company has changed a lot since I first joined in 2018, it is far more people focused these days. Lots of opportunity to grow and develop. My leadership enable me to deliver strong results and grow professionally. Being in TA I work across lots of different teams so can see how well each part of the business works. A company that champions DE&I and is heavily involved in women in technology working with our younger generation too. Lots of collaboration across teams and a real sense of belonging.

Cons

I am happy where I work and have no negatives at this time

5.0
6 Oct 2022
Recommend
CEO approval
Business outlook

Pros

The flexible and transparent company, no micromanaging, great management really valuing their employees, nice perks

Cons

Often they are changing internal processes and some things should be more structured and aligned a bit better, but overall it's not a big issue.

Viewing 1 - 3 of 115 Reviews

Glassdoor has 132 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.