Management/"ownership" gets in its own way as a routine. It's a mix of nepotism, stubborn out-dated attitudes, and self-righteousness.
There's a lot that could be said, but I'll try to be brief: the principal story of GT is a repeating failure to put good people in positions to succeed. There are exceptions to this rule, but many/most issues with this company can be traced to someone in management that shouldn't be there, or someone in management who isn't allowed enough agency to make things right.
Finally, there's literally zero transparency when it comes to communication to employees. There are regular "town hall"-type meetings, but there are many major things that have occurred at GT that were unmentioned to employees completely. They hide the bad news, hope the bad news doesn't get too bad, and if it does they'll just blindside their employees with a round of layoffs. This isn't conjecture, it's happened, and it's shameful.