Does Gong Cha pay their employees well?

According to anonymously submitted Glassdoor reviews, Gong Cha employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Gong Cha. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Gong Cha?

63% of Gong Cha employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gong Cha 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Gong Cha?

Barista (179) , Cashier/Barista (78) , Bobarista (15) , Cashier (14) , Bubble Tea Barista (12) , Part Time Service Crew (8) , Shift Leader (8) , Team Member (8) , Tearista (8) , Bobarista/Cashier (7) , All Rounder (6) , Sales Associate/Cashier (5) , Shift Lead (5) , Tearista & Cashier (5) , Manager (4)

What are the pros of working at Gong Cha according to real employee reviews?

"Free drinks and snacks." ((in 65 reviews)); "Flexible hours (can ask around to have co" ((in 30 reviews)); "Your potential coworkers that you meet here can potentially be nice or fun to be around" ((in 28 reviews)); "nice people there pretty easy" ((in 16 reviews)); "Good managers and team." ((in 14 reviews))

What are the cons of working at Gong Cha according to real employee reviews?

"low pay and micro" ((in 45 reviews)); "passive aggressive and bad management" ((in 44 reviews)); "Minimum wage to be on your feet all day." ((in 8 reviews)); "tripping customer, no apology) and unpaid training is illegal in canada, even if it's only 4 hours." ((in 6 reviews)); "It's worth noting that according to employment rights, breaks are essential." ((in 5 reviews))

What are the top reviewed Gong Cha locations?

London , Manchester , Birmingham , Brighton , Liverpool , Leeds

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Gong Cha

Gong Cha Reviews

3.6

63% would recommend to a friend

(540 total reviews)

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (540 reviews)

Ratings by demographic groups

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Gong Cha has an employee rating of 3.6 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

540 reviews

3.0

3 Jul 2026

Well-trained staff with opportunities for progression

Bobarista

Recommend

CEO approval

Business outlook

Pros

Well trained, always kept busy, can progress

Cons

Limited drinks menu from HQ

3.0

1 Jul 2026

Supportive coworkers but limited career growth

Cashier, cook, allrounder

Recommend

CEO approval

Business outlook

Pros

The coworkers were nice and helpful

Cons

Not much in terms of career progression

3.0

12 Jun 2026

Good coworkers and flexibility, but staffing issues persist

Shift leader

Recommend

CEO approval

Business outlook

Pros

Free drinks Flexible job Good coworkers

Cons

Not enough hours, they need to fix that. Not enough employees working on the same shift that leads to burnout and stress. Gongcha corporation in North America is now making everything unreasonable for employees to do their task.

Viewing 1 - 3 of 540 Reviews

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Company ratings over time

Ratings by demographic groups

Reviews by job title

Well-trained staff with opportunities for progression

Supportive coworkers but limited career growth

Good coworkers and flexibility, but staffing issues persist

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