Goodwill Projects Reviews

Toxic Culture: Senior management lacks the ability to communicate effectively and constructively. Staff are blamed for management failures and disrespected in front of fellow employees. Meetings are fraught with shouting and degrading comments. Team members have been left in tears on numerous occasions. Rampant micromanagement: Managers don’t trust staff to perform tasks independently and waste team members’ time by repeatedly double-handling tasks. Managers are incredibly disorganised and dump last-minute 'urgent' tasks (i.e. tasks they've forgotten or ignored) on other team members without consideration. Undervaluing staff members: There is an expectation that every role is a ‘catch-all’, and team members are frequently expected to perform tasks outside their job description. There is a sense that anyone can do your job, and you’re easily replaceable. Positive reinforcement is virtually non-existent. False hiring pretence: Staff and interns are hired under false pretences, with staff members given misleading descriptions of their roles and interns used solely for menial tasks and free labour. Unrealistic Expectations: Senior management works obscene hours, well beyond the expected weekly 40, and expects all team members to follow suit. There is immense pressure to work a 9+ hour day. Team members are overloaded with tasks that are unachievable within the timeframes set by senior management, who lack an understanding of the time it takes to complete tasks. Lack of empathy: Senior management does not consider the mental or physical well-being of employees; there is an expectation that you will work regardless of illness (“Take a Panadol and get back to work”).

Felt unsafe working here as management were quite verbally abusive and they would often humiliate co-workers with people present. Most office and market workers are constantly on edge waiting for another outburst. Managers did not seem to learn from their mistakes or question why there is a high staff turnover.