GuestTek Reviews

2.9

46% would recommend to a friend

(201 total reviews)

Kate Levy

49% approve of CEO

40% positive business outlook

GuestTek has an employee rating of 2.9 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GuestTek employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

201 reviews
5.0
28 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Open, transparent management, energised and focussed team members with a desire for collaboration and 'get it right' first time. There is an agile and empowering 'OneTeam' culture that promotes and supports innovation and new ways of working post Covid. This has been a hugely positive experience since joining from a corporate hospitality role and renewed my passion for working in this industry.

Cons

Smaller teams and less corporate backup mean that all departments need to be accountable to deliver guest satisfaction. Not so much a con but you are heavily reliant on everyone performing to the best of their ability.

1.0
16 Jun 2014

Directionless, spineless, and misguided

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Operational flexibility in the middle to upper tiers Promising technology in both their primary products It hit rock bottom a year ago, so the only way is up Guest-Tek, the new owners, sound promising

Cons

Spineless account management result in clients having far too much say in internal matters Directionless upper management with a schizophrenic approach to product development Endemic "Not in my backyard" culture Lack of problem ownership Finger pointing and blame culture within management Awful communication between departments, groups and platforms

5.0
24 Mar 2022

Great company to work for

Recommend
CEO approval
Business outlook

Pros

Supportive management team, excellent packages and most importantly, you're made to feel valued and part of a family.

Cons

Since most people work from home (in my region) we don't get to see each other a great deal face-to-face. Whilst I embrace the huge flexibility with working from home, sometimes it would be good to catch up with others in an office

Viewing 1 - 3 of 201 Reviews

Glassdoor has 214 GuestTek reviews submitted anonymously by GuestTek employees. Read employee reviews and ratings on Glassdoor to decide if GuestTek is right for you.