The store owner created an extremely toxic work place environment and filled her employees with fear of termination. You often work overtime without pay or any gratuity. Her infamous quote is "all employees are on salary, not commission" which is an absolute CROCK. The salaries are extremely low and she is the only one who benefits from this.
Specifically during covid, she and the retail director often laughed at employees for wearing masks, belittled them, and enforced a rule that all employees must work IN store during the global pandemic. There was no respect for her employees health. Employees were threatened that they would lose their job during a global pandemic if they did not physically show up regardless of the mayor's demands that people work from home.
Sadly, biggest disappointment in a high fashion retail business that prides itself on making women feel empowered and themselves - when ultimately it does the complete opposite for the people who work there.
