Does Highlands Coffee pay their employees well?

According to anonymously submitted Glassdoor reviews, Highlands Coffee employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Highlands Coffee. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Highlands Coffee?

100% of Highlands Coffee employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Highlands Coffee 3.6 out of 5 for work life balance, 3.9 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Highlands Coffee?

Barista (6) , Bartender (2) , Marketing (2) , Server/Waiter (2)

What are the pros of working at Highlands Coffee according to real employee reviews?

"Good services, environments, friendly managers." ((in 3 reviews))

What are the cons of working at Highlands Coffee according to real employee reviews?

"salary is not reasonable with working capacity" ((in 3 reviews))

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Highlands Coffee

Highlands Coffee Reviews

4.0

100% would recommend to a friend

(30 total reviews)

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (30 reviews)

Highlands Coffee has an employee rating of 4.0 out of 5 stars, based on 30 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

30 reviews

4.0

15 May 2026

Supportive manager and good benefits, but heavy workload

Barista

Recommend

CEO approval

Business outlook

Pros

The manager is nice, treats you like family. Benefits are good.

Cons

Lots of work to do.

4.0

6 Apr 2026

fun workplace

Waitress

Recommend

CEO approval

Business outlook

Pros

good fun workplace friendly fun

Cons

low payment, low low low

5.0

3 Sept 2025

good place to start for students

Part time cashier

Recommend

CEO approval

Business outlook

Pros

friendly environment, good opportunity for graduates or even "highschoolers"

Cons

black-white shoes is compulsory but sometimes students don't have one

Viewing 1 - 3 of 30 Reviews

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Company ratings over time

Reviews by job title

Supportive manager and good benefits, but heavy workload

fun workplace

good place to start for students

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