The organisation appears to prioritise profit over the wellbeing of both clients and staff. While there are some committed individuals delivering quality support, they are working against a deeply toxic and unsupportive internal culture. Staff are often undervalued, overworked, and left without the necessary resources or guidance to provide proper care. Morale is consistently low, and there is a culture of fear, blame, and poor communication from management.
This creates an unsafe and demoralising work environment, which directly affects the quality of care clients receive. It is not only a harmful place for those relying on support services, but also an incredibly challenging and distressing environment for those employed there. This organisation is not a safe or appropriate choice for vulnerable individuals in need of reliable, compassionate care.