Hoopla Software Reviews | Glassdoor.co.uk

Hoopla Software Reviews

Updated 30 Jun 2016

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Found 17 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
85%
Recommend to a Friend
71%
Approve of CEO
Hoopla Software CEO Mike Smalls
Mike Smalls
11 Ratings
  1. Helpful (6)

    "High turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hoopla Software full-time (Less than a year)

    Pros

    - Good and friendly people - Start up style office - Epresso machine and snacks

    Cons

    - High turnover: I saw a lot of people had gone in a short time. - Management: no clear directions and goals.

    Advice to Management

    Set a clear goal and vivid plan to reach to the goals.

    Hoopla Software2016-07-01
  2. Helpful (2)

    "Couldn't have asked for a better place to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Associate in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hoopla Software

    Pros

    I've only recently joined Hoopla at the beginning of this year, but the time I've been here has just flew by while learning so much every day. The culture at Hoopla is amazing. Everyone is genuinely friendly, here to learn as well as teach, and ready to work for a product they really believe in. Great pros - there is a zen room available for R&R, a fully stocked kitchen, bean bags and sofas across the room. Our HR team...

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    Cons

    Because we are a startup, everyone is still working out some kinks. The great thing about this is that you get to grow with the company and learn a lot in the process. I love that everyone makes a difference here.

    Hoopla Software2016-02-07

    Hoopla Software Response

    February 17, 2016CEO

    Thanks for sharing. I'm glad to hear that you feel welcome and enjoy the culture as that is very important to us. Startups are not for everyone, but for those looking for a chance to spread their wings and wear multiple hats, it is a great place to learn.

  3. Helpful (1)

    "Fun Work Environment & Committed Teams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Office Coordinator in San Jose, CA
    Recommends
    Positive Outlook

    I have been working at Hoopla Software part-time (Less than a year)

    Pros

    As a full-time student Hoopla has been able to cooperate with my sometimes complicated schedule. I'm in charge of making sure the environment the employees work in is prime for productivity. All employees seem to enjoy what they do and have high hopes for where this company is going.

    Cons

    Since I am fairly new here I do not have an applicable cons to speak of. As with any start-up, there is a lot of room to grow and everyone here seems to know that.

    Advice to Management

    Try to get more people involved and excited about Hoopla Hands (our volunteer hours). There is so much potential to this program and I don't think people see it yet.

    Hoopla Software2016-01-29
  4. Helpful (1)

    "My Second Home"

    StarStarStarStarStar
    • Culture & Values
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Hoopla Software full-time

    Pros

    I have been with Hoopla for about 3 years now, and could not have had a better experience working at a company straight out of college. I work with a group of kind, passionate, and intelligent individuals who foster a warm environment where you never feel uncomfortable asking for help. The CEO sits out on the open floor with the rest of us and makes himself available whenever anyone wants to talk about anything... and...

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    Cons

    Too many free snacks forcing me to get a gym membership.

    Advice to Management

    Continue making yourselves available to help everyone be successful :)

    Hoopla Software2016-01-06

    Hoopla Software Response

    February 17, 2016CEO

    Thanks so much for your feedback. It is truly a pleasure to watch someone like you grow and advance in your career over the years. Please keep us aware of ways we can continue to make Hoopla the best possible place to be.

  5. Helpful (4)

    "A place to grow as a person and employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hoopla Software

    Pros

    The people are bar none the best part of Hoopla. We are a growing, but very tight knit team of intelligent and reliable people. Everyone wants to learn which creates an "open door" environment across departments. As someone who works in sales, I work with marketing, product, engineering, and top management on a weekly basis. The culture is also a major pro. Happy hours, catered lunch every other week, fully stocked...

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    Cons

    This is a software startup, so there are growing pains and shifts in priorities...but the beauty of it is that your voice is heard throughout it all (if you want your voice to be heard).

    Advice to Management

    A few more catered lunches ;)

    Hoopla Software2015-12-10

    Hoopla Software Response

    February 17, 2016CEO

    Thanks for taking the time to share this. We really want to foster an open and collaborative environment where people can continue to grow. It is at times a bit crazy and hectic, but people like you who thrive in a startup environment really make the company great. Keep the feedback ...

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  6. Helpful (4)

    "Hostile Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hoopla Software full-time

    Pros

    Snacks, benefits, time off (you'll want it)

    Cons

    No direction, lack of foresight and focus throughout departments. Management is consistently scrambling and doesn't offer any support. The environment is very negative, each team is pitted against each other and you feel like you're being watched. It's a very stressful and a hostile environment. Your work is also never appreciated. The only opinions that matter are those of management, everyone else is just a pawn. It's...

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    Advice to Management

    Create a solid plan and focus the company. Stop trying to cover up the truth about the status of the company. Stop the negativity and actually create a flexible work environment and appreciate your employees.

    Hoopla Software2016-01-06

    Hoopla Software Response

    January 6, 2016

    We appreciate your time and feedback. Hoopla strives to support, value and appreciate our employees. Employees are provided with opportunities for continued growth and professional development through wearing many hats, broadening their skill set and continually being challenged. ...

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  7. Helpful (8)

    "no growth, no guidance and no support from the management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Negative Outlook
    Disapproves of CEO

    I have been working at Hoopla Software

    Pros

    It certainly is a startup by all means.

    Cons

    As the VP of Marketing pointed out below, the engineering team makes up half of Hoopla's employees. That indicates that all focus is on building a product, rather than teams that can support the product with marketing and sales efforts as well as a customer success program. All budget is allocated towards the product/engineering team which leads to layoffs in other areas in the company because of no available budget....

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    Advice to Management

    Take better care of your people and offer room for growth

    Hoopla Software2015-12-12

    Hoopla Software Response

    February 17, 2016CEO

    Thanks for your review. We absolutely want to hear from you and I would encourage you to reach out to your manager or come talk to me. I would be happy to sit down with you and hear your concerns and share more details about the business and why we are investing in the areas we are. ...

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  8. Helpful (1)

    "Hoopla is where to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - QA Automation Engineer in San Jose, CA
    Recommends
    Positive Outlook

    I have been working at Hoopla Software full-time (Less than a year)

    Pros

    I've only been at Hoopla a short time but it has been a great experience so far. It's been the best on-boarding experience of my career. The people here are the best and the company is clearly laser focused on success! ZERO dead weight! We're all in the same boat - execs are available and accessible and the path ahead is clear. We know how to make people self motivated. Period. That's about the highest praise I can give...

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    Cons

    None that I am aware of.

    Advice to Management

    Keep doing what you are doing and strive to maintain/increase transparency. The fact the we are self motivated is a huge testament to your efforts.

    Hoopla Software2015-09-09
  9. "Fantastic Company to Work At"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hoopla Software full-time (Less than a year)

    Pros

    Everyone is really nice, fun and great to work with. The vibe in the office is very friendly and open. I always look forward to coming into work! It's also a startup still so this makes it 100x better in my book since I have a direct impact on where the company is going. Hoopla rocks!

    Cons

    There are no cons here!

    Hoopla Software2015-05-22

    Hoopla Software Response

    July 8, 2015CEO

    Thanks for sharing your experience. We are truly trying to create a special and memorable culture where people can contribute and grow as the company succeeds.

  10. "Great Start Up Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hoopla Software (Less than a year)

    Pros

    Great group of people, really changing the way companies motivate and empower their employees. Exec team is very hands on and transparent, they treat you like an equal, there are no cushy offices for VPs, they sit in the same area as everyone else. We clearly hire for team and culture fit first, so you don't have people with big egos or anyone who wants to "hide" in a role. Still building out the platform and making...

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    Cons

    Like any true start-up, still putting processes and guidelines in place, but that can become a benefit if you want to be part of shaping the direction those things go.

    Advice to Management

    Keep hiring for talent, culture and team fit!

    Hoopla Software2015-05-08

    Hoopla Software Response

    July 8, 2015CEO

    Great feedback! I'm so glad you feel part of building something great. We will continue to work on putting the right level of process in place without crushing the culture we have worked hard to create.

Found 17 reviews