Hootsuite Reviews | Glassdoor.co.uk

Hootsuite Reviews

Updated 22 Aug 2019

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Found 335 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
55%
Approve of CEO
Hootsuite CEO Ryan Holmes
Ryan Holmes
218 Ratings
Pros
Cons
  • "Vancouver is really still the heart of the organization and it feels like good work in the Toronto office goes unnoticed(in 19 reviews)

  • "1000 employees in 5 years, which naturally causes some growing pains(in 14 reviews)

More Pros and Cons
  1. "Growing well but cultures lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hootsuite full-time

    Pros

    Good working environment if you have the right team. Commited to growth and very transparent.

    Cons

    Culture is starting to disappear, turning very corporate. The fun, trendy theme is starting to disappear.

    Hootsuite2018-11-21
  2. Helpful (5)

    "Toxic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hootsuite full-time for more than a year

    Pros

    Good place to start your career. Spend some time at Hootsuite and then move on with a well known brand on your CV. But continue reading before signing the contract :-)

    Cons

    This company is toxic. They put people under sick pressure to make the numbers. Customers are running away. Marketing is lying - only 10% of the 18mio users are active. All the rest are dead accounts

    Advice to Management

    Do what you're talking about. The CMO has given an interview about how important the employees are and the company treat their own people very, very bad. Don't talk about integrity in mails to all as management is definitely not

    Hootsuite2019-08-22
  3. Helpful (6)

    "Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - AE Enterprise in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hootsuite full-time for more than a year

    Pros

    There are no pros here

    Cons

    Terrible management. unreasonable metrics with little or no common sense. No strategy

    Hootsuite2019-07-30
  4. Helpful (4)

    "-"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hootsuite full-time

    Pros

    Good work life balance for employees with families/children

    Cons

    Very few options for career movement

    Hootsuite2019-03-05
  5. Helpful (7)

    "Sales Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Hootsuite full-time

    Pros

    Good Office location and good product

    Cons

    Very low salary compared to market, very poor management and no real progression opportunities

    Hootsuite2019-04-11
  6. Helpful (1)

    "Small company struggling to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Hootsuite full-time

    Pros

    good people, product is ok, great office

    Cons

    lacks mature relationships with partners. you are on your own from lead generation through to closing big deals. very quarterly driven

    Advice to Management

    invest in more mature enterprise partnerships

    Hootsuite2018-10-31
  7. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for more than a year

    Pros

    -Good brand to associate yourself with and good place to learn, particularly if you're early in your career -Decent salary (market average or above depending on experience) -Great office location and very comfortable environment -Above average holiday allowance

    Cons

    -Constant need for the organisation to evolve can make things a bit turbulent -Pension contribution is only at the legal minimum level

    Advice to Management

    -Try not to implement too many changes at the same time

    Hootsuite2018-08-09
  8. Helpful (11)

    "Approach with caution if Senior Sales, Commercial AE, CSM, Pro serve - a good stepping stone for sure."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in London, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for more than a year

    Pros

    Strong position in the marketplace, very good eco-system to compliment. Smart pre-sales team to support engagements Lot's of helpful people to help get tasks completed

    Cons

    Limitation around accounts (less than 30) meaning you could be knocking on the same doors a lot, potentially luck more than hard work and good judgement will get too anywhere near target. Sales leaders have good ideas but have not worked for Hootsuite as an AE, only big corporates, therefore, fantasize about what's possible, yet make little impact in meetings and demand figures to be delivered quarterly... (targetted annually to incentivise larger deals). AE targets are all the same depending on your tier (1 1m+ or 2 750k+), yet tons more investment is in financial services and not emerging markets or newly created AE verticals.

    Show More

    Advice to Management

    How you're changing the business is good, don't be so aggressive. with verticals otherwise, the figures will suffer, allow some people to have more coverage as they adapt to getting stuck into new accounts. or provide guaranteed comms so all are happy. Please don't hound new AE's who you want to do big deals, they're all talented and need to be given time, I feel pressure for figures monthly or creating fake... pipeline is damaging for all involved and churn will occur often. HR is so poor it's untrue, spend some decent money here and get rid of who you have.

    Show More
    Hootsuite2018-05-08
  9. Helpful (6)

    "Stop trying to be a start up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hootsuite full-time for more than 3 years

    Pros

    -the people are amazing, everybody you work with has a passion and drive to do and be better -vacation days are above average which was a nice perk

    Cons

    -directors are hired unknowing what the company actually does and don't bother to learn how a department has been functioning before they arrived -there is very little to no incentive to want to do more and pay is only ever bumped if you get a promotion - doesn't matter if you are a top performer -many things are being taken away and the upper management doesn't pump fun back into anything after taking something... away -they pinch pennies at the bottom to spend dollars at the top

    Show More

    Advice to Management

    Actually take the time to listen to people and read what is included in a Hootpulse, fixing one small thing never fixes the bigger issue at hand. If somebody leaves and you have to ask them if they were unhappy this would be a great time to self reflect on the recent changes that were made that drove somebody to leave.

    Hootsuite2018-05-14
  10. Helpful (1)

    "Great company in the social space"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hootsuite full-time for more than a year

    Pros

    Great people and product, clients are all happy

    Cons

    none I can think of.

    Advice to Management

    Keep up the good work

    Hootsuite2018-04-20
Found 335 reviews