Hostplus Reviews

2.8

43% would recommend to a friend

(42 total reviews)

55% positive business outlook

Hostplus has an employee rating of 2.8 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

42 reviews
1.0
29 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Very little - there are some good people, pay was ok

Cons

Where do I start... an arrogant, over-controlling CEO and an archaic, Machiavellian-style leadership. Under-resourced and poorly-organised. Senior execs seem to lack knowledge and capability to effectively manage their teams. HR staff on a power-trip with the wrong priorities who aren't there when you need their support. Staff treated like robots with no empathy from senior management...it's all about the KPIs. Long hours expected, poor work-life balance due to high work loads and expectations that calls or emails from execs will be responded to on weekend, public holidays, annual leave etc. Middle management not trusted by senior execs to be able to make decisions they are more than capable of. Unethical behaviour by certain execs. Bullying and intimidation by execs and HR. This has all created a highly toxic work environment with very poor morale. Seriously, DO NOT work at this company, I cannot emphasize enough the negative impact this place had on my mental health.

2.0
16 Jul 2024

Terrible Culture

Recommend
CEO approval
Business outlook

Pros

Great perks and office location. Most people who work there are passionate and want to do the right thing, as in serving Hostplus members.

Cons

The CEO is awful, a massive bully. He is a total megalomaniac that has the board eating out of his hand. Everyone is scared of him. Once he doesn't like you, you are dead to him. Purports to have certain values like returns to members but feels like a total rort working there.

1.0
22 Apr 2023

Run for the hills

Recommend
CEO approval
Business outlook

Pros

Hardly pros in this day and age. Work from home/flexible work arrangement If you want a job apologising to people because management refuse to coach or let people go, 8 hours a day, go for it.

Cons

Old school ideals with no intention or mapped out plan for any type of change. Extremely poor morale, this place will ruin your mental health. No room for growth no matter what they tell you. Management only cares about meeting KPIs to get their bonus. Refuse to listen to staff and members on how to improve customer service and processes

Viewing 1 - 3 of 42 Reviews

Glassdoor has 47 Hostplus reviews submitted anonymously by Hostplus employees. Read employee reviews and ratings on Glassdoor to decide if Hostplus is right for you.