Humantold Reviews

4.2

84% would recommend to a friend

(41 total reviews)

Rachel Landman

85% approve of CEO

80% positive business outlook

Humantold has an employee rating of 4.2 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Humantold employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

41 reviews
1.0
21 Feb 2024

Don't work here

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Client work is great, when you actually get to do any

Cons

This is an appalling, exploitative employer. They have overhired at a furious rate in the last few months, purely so they can have more therapists on the books. But most therapists hired in the last few months still only have about 5-10 clients, meaning it is literally impossible to make a living. I can't emphasize this enough: the company hires you on a 'full-time' contract, makes you sign a non-compete so you can't work for other private providers, gives you about 5-10 hours of pay per week, and then condescends to you about how this is a normal situation for LPs. I hope that in time, labor laws will make this kind of thing illegal. For now, it doesn't matter how desperate you are for a job, just don't take one here. There are other options out there where you'll actually make an income.

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Humantold Response
2y
We make it clear throughout the hiring process that if employed by us, a clinician cannot work at another private practice. This is because of admin and billing issues that will inevitably arise with insurance companies when they flag a clinician working under multiple licensed NPIs. We also make it clear from the start of the interview process that clinicians are free to work anywhere else while employed with us: clinics, non-profits, agencies, etc. The choice to accept a position is on the clinician, knowing the boundary we have for all clinical staff.
1.0
28 Mar 2024

Run far, far away

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Client work is often fulfilling

Cons

I’ve had plenty of work experience and never seen this kind of employer before. The lack of transparency is shocking, and communication from management is, for lack of a better word, condescending. The company has dramatically over hired and therapists are unable to make ends meet with this job due to the non compete clause. Supervisors seem well-meaning but not particularly helpful. If you want a living wage and good, substantive clinical experience, look outside of this company.

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Humantold Response
2y
We have learned from our missteps and are working to do better. We have always maintained an open door policy within the administrative team; we are happy to answer questions of “why”. No one ever asks them to us directly; we can’t respond to what we do not know is a question
1.0
5 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Nice offices, simple record keeping procedures, easy access to basic training materials

Cons

This company consistently hires W-2 employees and does not send them enough referrals to build a caseload in a fee for service format. Currently, employees are leaving droves because they cannot survive. The company takes 60-80% of a clinician’s billing rate and then tells them to market themselves. Company often tries to pass off administrative tasks to clinicians to compensate for making less than minimum wage.

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Humantold Response
2y
I, too, hate email communication. If anyone has a better way to address over 100 employees located across the country, simultaneously, while also keeping in mind the needs of neurodivergent clinicians for whom things like Slack and work text threads can be overwhelming, overstimulating, and ineffective, I’m all ears. We do offer ways for beginning clinicians to offset their desired income discrepancy through working with our admin, creative, and/or tech teams as their caseload builds if they so choose. Not everyone wants a side gig when they are starting in the field, so we try to assist where we can.
Viewing 1 - 3 of 41 Reviews

Glassdoor has 46 Humantold reviews submitted anonymously by Humantold employees. Read employee reviews and ratings on Glassdoor to decide if Humantold is right for you.