Promotions and pay are based off your ability to achieve billable KPIs more than anything else.
Too many managers and “content experts”.
6.5 billable hours to reach daily KPI.
Daily KPI is equivalent to your weekly income.
Strong culture within management to push for monthly KPI to be achieved, regardless of whether it’s inaccurately calculated because a staff member quit.
Sick leave isn’t taken into account when calculating the monthly KPI. Staff come and go regularly - needing to make new friends in the office all the time.
Provisional psychologists seem to have limited support fulfilling their supervision requirements.
Can feel like an admin assistant for your clients.
Minimal to no in person contact with clients due to covid.
