Does ISTA Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ISTA Solutions employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at ISTA Solutions. This rating has been stable over the past 12 months.

How satisfied are employees working at ISTA Solutions?

76% of ISTA Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ISTA Solutions 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at ISTA Solutions?

L2 Associate (5) , Account Manager (2) , Customer Service Representative (2) , Medical Biller (2) , Medical Billing Specialist (2) , Recruiter (2)

What are the pros of working at ISTA Solutions according to real employee reviews?

"Permanent work from home status" ((in 4 reviews)); "Good salary" ((in 3 reviews))

What are the cons of working at ISTA Solutions according to real employee reviews?

"sometimes management is bias" ((in 4 reviews))

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ISTA Solutions

ISTA Solutions Reviews

3.4

76% would recommend to a friend

(35 total reviews)

60% positive business outlook

Ratings by category

3.8

Culture and values

3.7

Diversity and inclusion

3.7

Work/Life balance

3.6

Senior management

3.6

Compensation and benefits

3.5

Career opportunities

ISTA Solutions has an employee rating of 3.4 out of 5 stars, based on 35 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ISTA Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

35 reviews

2.0

12 Jan 2026

Salary

Case management specialist

Recommend

CEO approval

Business outlook

Pros

Annual increase base on score cards and performance

Cons

They let you handle additional tasks without additional pay. A single CM would sometimes do tasks that were out of their job description.

3.0

8 Sept 2025

Recruitment team does not entertain applicant if he/ she cannot start ASAP or if he/she is not referred by their friends

Team leader

Recommend

CEO approval

Business outlook

Pros

The client is very appreciative of the agent's welfare. If it is needed to have a wfh set-up due to typhoon, they will accommodate.

Cons

They expect agent to perform well, meaning they are not allowed to have a minimal error in processing clients' invoices but their support is WORST!! They are giving contracts with different name (not double checking before sending out) not following Data Privacy. It looks like they are not serious on their work

5.0

5 Sept 2025

Transparency

Hr employee relations specalist

Recommend

CEO approval

Business outlook

Pros

1. Exceptional mentorship from the Support Team 2. Great experience for fresh graduates 3. Healthy work environment (Support Team) 4. Competitive C&B package, especially for entry-level positions

Cons

1. The management and managers were good. I am just looking for a company that offers a flexible work setup.

Viewing 1 - 3 of 35 Reviews

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