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      Institute on Aging

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      Institute on Aging Reviews

      3.4

      53% would recommend to a friend

      (120 total reviews)

      J. Thomas Briody

      47% approve of CEO

      49% positive business outlook

      Ratings by category

      3.5

      Diversity and inclusion

      3.5

      Work/Life balance

      3.4

      Culture and values

      3.2

      Career opportunities

      3.1

      Compensation and benefits

      2.8

      Senior management

      Institute on Aging has an employee rating of 3.4 out of 5 stars, based on 120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Institute on Aging employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      120 reviews
      1.0
      3 May 2026

      Satisfying client connections overshadowed by toxic management

      Technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Important organizational mission, satisfying connection with clients, friendly people in the care-giving part of the organization

      Cons

      Senior management is a mixture of incompetent and interpersonally toxic, highly bureaucratic process makes this worse, there seems to be a danger of these aspects negatively affecting care for clients

      2.0
      13 Apr 2026

      A meaningful mission undermined by high pressure, unclear expectations, and limited long-term sustainability

      Friendship line counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      Meaningful work with the opportunity to support vulnerable individuals and build genuine connections with callers. The mission itself is impactful and can be rewarding on a day-to-day basis.

      Cons

      High-pressure environment with consistently high call volume and emotional intensity. Expectations are not always clearly defined and can shift without much notice, making it difficult to feel stable in the role. Communication can be inconsistent, and support for staff can feel limited at times. Turnover appears relatively high, which impacts team cohesion and continuity. The role can become difficult to sustain long-term due to workload, emotional demands, and lack of clear structure.

      1.0
      10 Apr 2026

      A joke

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay and benefits. Good team

      Cons

      Heavy heavy caseload with inadequate training

      Viewing 1 - 3 of 120 Reviews
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      ReviewsInstitute on Aging reviews

      Glassdoor has 126 Institute on Aging reviews submitted anonymously by Institute on Aging employees. Read employee reviews and ratings on Glassdoor to decide if Institute on Aging is right for you.