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      IntelliHARTx

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      IntelliHARTx Reviews

      3.2

      61% would recommend to a friend

      (37 total reviews)

      Ray Dziubla

      100% approve of CEO

      42% positive business outlook

      Ratings by category

      4.0

      Diversity and inclusion

      3.3

      Work/Life balance

      3.3

      Career opportunities

      3.2

      Culture and values

      2.8

      Senior management

      2.5

      Compensation and benefits

      IntelliHARTx has an employee rating of 3.2 out of 5 stars, based on 37 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IntelliHARTx employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      37 reviews
      1.0
      23 Sept 2015

      Patient Advocate

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Full time hours and NO overtime and thats rare for collections. Good coworkers. Shifts do rotate, so the hours are not always late. That's pretty much everything positive I can think of.

      Cons

      Notice there are 3 reviews dated Aug 5th. That's because we were threatened and told to put positive reviews on this site so things would look "balanced". An honest review had been posted so we got cussed out for that one. Still, only 3 did it. They honestly think we are stupid and talk down to us. It's like, just be nice to people and follow this script and you will collect money. Poor people or "PATIENTS" can't help having medical bills and we are here to help. Yeah right, we are working to collect as much money as we can and meet our goals of dollars collected and fees collected for this dishonest company. Turn over is crazy and there are no benefits. A lot more people are like me, outta here when we land another job.

      1.0
      4 Mar 2016

      Go somewhere better or be bitter

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits. Transparency through out the entire company. Great follow through from the executive team. Job security. Little to no employee turn over.

      Cons

      All of the Pros are lies. This company is awful. No one actually likes working here. If they do they haven't worked here long enough to see through the lies. It won't be long before they bury Kingsport like they did their other office.

      1.0
      28 Jan 2016

      Smoke and Mirrors

      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Fellow patient advocates are a positive, upbeat, and helpful group of people. The only benefit I can imagine at Intellihartx is your coworkers.

      Cons

      Management does have a god complex, whether they recognize it or not. As stated in a previous review, note that the CEO coerced GlassDoor reviews in a "town hall" meeting, which is why 3 employees were scared into leaving a positive review on the same day. This same meeting, the CEO also told us to tuck our GD undershirts in, and stop looking sloppy. Make no mistake, this is a collection agency. However you try to disguise it. You will be expected to collect money from at least 50% of calls, regardless of their situation (homeless, terminally ill, uninsured, or otherwise). Calls are scripted, must be an average of 3 minutes long, and you must make or take a total of 100 calls per shift. The minimal training Patient Advocates receive encourages emotional intelligence, but this is clearly a numbers game and quantity is much more important than quality.

      Viewing 1 - 3 of 37 Reviews
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      ReviewsIntelliHARTx reviews

      Glassdoor has 37 IntelliHARTx reviews submitted anonymously by IntelliHARTx employees. Read employee reviews and ratings on Glassdoor to decide if IntelliHARTx is right for you.