Pros
The salary and INTUIT perks are market leading.
Cons
• Chasing $100-$200 deals – I think that says it all. • In my opinion, the company is struggling to find its footing. Intuit seems to be under significant pressure to justify its $12 billion acquisition, which has led to a lot of changes that are creating confusion and high-pressure expectations for employees globally. Unfortunately, many pre-acquisition employees were let go and labeled “underperformers,” which felt harsh and disheartening. • The business lacks proper tooling and internal platforms for employees to do their jobs effectively. For example, much of the partner team had to rely on manual Excel spreadsheets, which understandably led to mistakes and inefficiencies. • Mailchimp appears to be out of touch with its customer base. The company is trying to target mid-market deals, but there haven’t been significant updates to the platform or services to support this shift. Meanwhile, smaller competitors and startups are gaining ground. • Leadership seemed to be in a tough spot while I was there. My manager struggled to provide clear direction, with targets that were often vague and changed weekly, leaving the team feeling uncertain and under pressure. I even got told that I was going to lose my job if I didn’t adhere to these very vague targets. • There’s a noticeable imbalance in the structure – too many leaders giving direction and not enough individuals actually carrying out the work, which makes it difficult to move things forward efficiently. • Partners don’t seem particularly invested in Mailchimp or email marketing in general, as most businesses handle this in-house. This leaves the partnership team feeling somewhat disconnected from the overall strategy.
