Does James Hay Partnership pay their employees well?

According to anonymously submitted Glassdoor reviews, James Hay Partnership employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at James Hay Partnership. This rating has been stable over the past 12 months.

How satisfied are employees working at James Hay Partnership?

31% of James Hay Partnership employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated James Hay Partnership 2.9 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at James Hay Partnership?

Service Executive (16) , Senior Service Executive (12) , Administrator (9) , Team Manager (4) , Account Executive (3) , Administrative Assistant (3) , Business Development Manager (3) , Senior Account Executive (3) , Administrative (2) , Customer Service Executive (2) , Customer Service Representative (2) , Manager (2) , Operations (2) , Pension Administrator (2) , Pensions Administrator (2)

What are the pros of working at James Hay Partnership according to real employee reviews?

"Great people to work with and has a family feel" ((in 24 reviews)); "Good benefits and pensions available" ((in 8 reviews)); "Some amazing colleagues, some decent lower level managers." ((in 5 reviews)); "Flexible working hours" ((in 3 reviews))

What are the cons of working at James Hay Partnership according to real employee reviews?

"Poor management has lead to poor handling of work loads" ((in 11 reviews)); "Team managers do their best and issues are from department managers upwards, they have little understanding of day to day stuff and also have little desire to actually engage with staff." ((in 7 reviews)); "Senior management is absolute shambles" ((in 4 reviews)); "Pay is far too low, with too many unattainable targets." ((in 4 reviews)); "Attempts to describe the office as a "centre for excellence", whilst paying sub par wages and bad training." ((in 2 reviews))

What are the top reviewed James Hay Partnership locations?

Salisbury , London , Bristol , Milton Keynes , Andover , North Shields

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James Hay Partnership

James Hay Partnership Reviews

2.6

31% would recommend to a friend

(123 total reviews)

Alastair Conway

44% approve of CEO

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (123 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

James Hay Partnership has an employee rating of 2.6 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have an average working experience there. The James Hay Partnership employee rating is 30% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

123 reviews

1.0

25 Jan 2026

No care for staff

Pensions administrator

Recommend

CEO approval

Business outlook

Pros

Plenty of overtime to be had

Cons

Bullying behaviours, lack of duty of care, poor pay and benefits

5.0

2 Nov 2025

Good

Service executive

Recommend

CEO approval

Business outlook

Pros

No micromanaging, nuce place to work,mainly remote

Cons

Salaries , some employees have too much authority in same grade

3.0

15 Sept 2025

Senior management

Manager

Recommend

CEO approval

Business outlook

Pros

Individually, some good people in the senior team

Cons

they didn't work together as a team, which caused massive issues for many

Viewing 1 - 3 of 123 Reviews

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James Hay Partnership Reviews

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No care for staff

Good

Senior management

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